iPhone XS Max - App crashes while loading a level, losing a life even without making a move

Evan_Lei

I was going to play Candy Crush on my iPhone XS Max. There were more unfortunates happening.

When I load a level in this app, it crashes, even without making a move. It was level 2389 and when the board was given, the app crashes without even playing. The app version was either 1.194 or 1.195.

I need help passing level 2389, since mystery candy cannons were easier. Also the striped candy cannon rate is less frequent so it;s impossible.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/329157/iphone-xs-max-app-crashes-while-loading-a-level-losing-a-life-even-without-making-a-move

Welcome back 🤗

You will find the cause of your problem and other information here.

https://community.king.com/en/candy-crush-saga/discussion/328037/game-stuck-on-loading-screen-iphone-ipad

For further assistance, please feel free to write back to us. We'll be happy to assist you.

 

Thank you!