Lost boosters

jknight57

I lost all my boosters when the app wouldn’t load and I had to delete it and reinstall. Please return my lost boosters! This was not my fault that you had a glutch and the app would not load.

Freddy_

@jknight57 Hi and welcome, Sorry to hear this has happened to you but in the case of mobile devices, your boosters are stored on the device itself. So if your device or game crashes , you uninstall or even change device. Your boosters are not recoverable / transferable. unless you had any unused purchased boosters you can then contact customer support regarding these

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Thank you

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/330028/lost-boosters

Hello and welcome, in the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

However, you need to contact our player support to get the purchased boosters back.

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email, or click the link below:

https://soporto.king.com/contact

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/330028/lost-boosters

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/330028/lost-boosters

Hello and welcome to the sweet King Community.

We are sorry for what happened to you. I hope the information provided has been helpful. It's a shame you didn't contact the Community before uninstalling the game. We never recommend doing it, there are always solutions.

Now you know that we are here for anything you need.

Thank you and keep enjoying