How do I get boosters I supposed to have won and gold bars that I didn't get how do you Rectify this

SueNeal

How do I get boosters that I supposed to have received that I didn't get this is not the first time I have had this problem and gold bars that I didn't get neither help me get caught back up on things I need thank you

Freddy_

@SueNeal Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/330265/how-do-i-get-boosters-i-supposed-to-have-won-and-gold-bars-that-i-didnt-get-how-do-you-rectify-this

Hi and Welcome to our Community

 Please report this to our Player Support Team here. and tell your Game ID there.

Thank you.