My game froze I had to reload the app how do I regain my previous level

GRkella

How do I regain my previous level after having to reload the candy crush app on my phone

Freddy_

@GRkella Hi and welcome, If your game was saved with a King or Facebook account, all you should need to do is sign in with your details and your game should sync your levels

If you have any issues with this please see post below for help getting your levels manually restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/330465/my-game-froze-i-had-to-reload-the-app-how-do-i-regain-my-previous-level

Welcome to the Friendly King Community.

We're sorry that you are not at your current level, but if you discuss the cause of your problem in some more detail, it will be helpful to help us find the right way.

Did you reinstall the app after uninstalling?

Did you previously saved the game via Facebook or Kingdom account?

Let us know or you can follow the link above.

Thanks!