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It's not possible to do a screenshot of this. It's an action that is NOT occurring as you play. It would require a video in order to show you the action and the fact that the expected effects are not occurring. I know how to do a screenshot, and a screenshot for this is just not possible. If you can tell me how to do a video as I play so I can show the LACK of light streaks, I will be happy to do that.
Thanks!
I am not playing the game on an app. I downloaded the game to my laptop. When I play I don't login and logout, I simply open the game. I have checked the version of the game I downloaded and it's the latest version. So I know I'm not missing any updates. I have restarted my laptop and it made no difference to the game, as far as restoring the effects that are missing.
No. The screenshot I'm seeing in your message shows the finishing screen when you have won a level. The issue I'm having happens when you zap candies off the board. When you take the action that zaps the candies there is no streak of light that shows you are hitting those candies. Candies simply disappear and I'm left wondering whether everything that was supposed to be zapped actually was because those special streaks no longer appear.