Hello @almc70 below is the official information on your issue. In short there is no timescale, or even news on when this will be fixed.
How can I add these friends?
The option is still in progress and you may not yet be able to choose your friends, yet.
Once the feature is updated you will get a message to connect with your friends. Check the friends you want to connect with and tap OK!
Once your friends have confirmed to connect, they will appear in your game.
When will the feature be updated so I can add my friends?
The feature is under construction and we are counting this to work fully soon for all players.
If you still see the message "We are collecting your friends' responses..." and no option to connect with your friends, please stay tuned, your game will be updated soon so you can choose your friends as well.
I deselected all friends to connect with and now no one will appear!?
If you didn't select any friends to connect with, then no friends will appear in your game.
We are working on more ways to add your friends, if you accidentally did not select them.
There is currently a new feature called Candy Connections. Friends have gone missing for a few people and due to an issue with Facebook, the feature is not working correctly at present. This is being investigated and hopefully when fixed you should be able to get your friends back in the game.
@almc70 Hi and welcome, If you have the new candy connections feature, then we are still waiting for the issue to be resolved . Nobody has any idea when this will be done thoguh
Answers
Hello @almc70 below is the official information on your issue. In short there is no timescale, or even news on when this will be fixed.
How can I add these friends?
The option is still in progress and you may not yet be able to choose your friends, yet.
Once the feature is updated you will get a message to connect with your friends. Check the friends you want to connect with and tap OK!
Once your friends have confirmed to connect, they will appear in your game.
When will the feature be updated so I can add my friends?
The feature is under construction and we are counting this to work fully soon for all players.
If you still see the message "We are collecting your friends' responses..." and no option to connect with your friends, please stay tuned, your game will be updated soon so you can choose your friends as well.
I deselected all friends to connect with and now no one will appear!?
If you didn't select any friends to connect with, then no friends will appear in your game.
We are working on more ways to add your friends, if you accidentally did not select them.
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to the King Community!
There is currently a new feature called Candy Connections. Friends have gone missing for a few people and due to an issue with Facebook, the feature is not working correctly at present. This is being investigated and hopefully when fixed you should be able to get your friends back in the game.
Copy and paste this link for more info:
https://community.king.com/en/candy-crush-saga/discussion/new-profile-and-friends-feature-in-the-game/p1
- Report
0 · Helpful Woah! Sweet Love Haha@almc70 Hi and welcome, If you have the new candy connections feature, then we are still waiting for the issue to be resolved . Nobody has any idea when this will be done thoguh
Thank you
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0 · Helpful Woah! Sweet Love Haha