Did not receive credit for passing level 5629

Levichey

I finally completed level 5629 by buying additional moves, but my progress did not move on the map. I bought the special for 10 bars and 30 minutes unlimited lives and used the 10 bars to get extra moves to pass that level but I wasn't moved on. Is there anyway this can be fixed?

Freddy_

@Levichey Hi and welcome, There is nothing that can be done regarding moving you forward a level but if you made a purchase or used gold bars for this level. then you should be able to get this resolved

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps