Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
You should take a look at the following thread @Helen_Dix:
Welcome to the friendly King Community.
Some problems have been found with the Chocolate Box feature and for that reason the feature has been removed from the game for now. As soon as this problem is resolved, the chocolate box will reappear in your game and you will find more details about this HERE.
Thanks!