I play Candy Crush Jelly Saga on Facebook but it won't load, it says "You have experienced an error

Jellolover

that we are working hard to fix. Please try again in a moment." It's been saying this for months now. Can you help please?

Freddy_

@Jellolover Hi and welcome,

Check your device and browser are up to date, log out and clear your browser cache entirely. Restart your device and log back in and see if this resolves your issue

If not try using a different browser to see if you get the same result

Please note you are in the Candy crush saga forum and each game has its own forum. Will tag Jelly MOD @channie8 see if she knows of any issues

Thank you

DieOmimi

Hi @Jellolover hello and welcome to our sweet community. 

The problem with Facebook is known and has been reported. You can see it on the Jelly page. 

Unfortunately, you asked the question on the wrong game page. If you want to know everything about Jelly, please go here: 

Candy Crush Jelly not working on Facebook?- FIXED — King Community