Cannot login to my account

Gamer5687

For some reason I cant login to my account via web version BUT the game is working. Developers/technical supporters please help

Spinnifix

Hello and welcome

Did you enter everything correctly? Where do you want to register in the game or here?

@kiara_wael @Freddy_

Freddy_

@Gamer5687 Hi and welcome,

Are you getting any error messages or can you explain why you can not log in ?

Is you issue something like below

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/336199/cannot-login-to-my-account

Welcome to the friendly King Community.

We have received a few more reports on this and have already reported the matter to our team. As soon as we hear back from the team we will let you know here, so please keep an eye on our communications.

You can also check this thread.

https://community.king.com/en/candy-crush-saga/discussion/335869/why-cant-i-log-into-candy-crush-saga

Thanks!

Gamer5687

I'm trying to login via the web version but it did not work (login button broke). I'm not getting any single error messages, is this a recent glitch/bug or sth?

Crazy Cat Lad

Hi @Gamer5687 !

Please email Player Support so they can take a closer look at this.

Email them from HERE and remember to choose 'Game didn't save' as the topic and use the same email address that you use to login on the site.

Gamer5687

The. Damned. Login. Button. Is. Not. Werking. Please. Help

treehouseX

@Gamer5687 We were able to use the login button after removing some privacy settings in the browser (like add-ons).

Read from here:

https://community.king.com/en/candy-crush-saga/discussion/comment/1551604/#Comment_1551604