Episode Race

G17

Hi

I synched with Facebook and lost my Episode Race ( along with Chocolate Box and about 200 gold bars)!!

I dumped FB but never got those items back!!

Any thoughts how I can have then again?

G17

kiara_wael

Hi and Welcome to our Community

Episode Race and all bonus features are not always guaranteed to be in your game. The features are given to randomly selected groups of people so this will mean your not in that group now but you could be in the future.

About Chocolate Box , please check this page

https://community.king.com/en/candy-crush-saga/discussion/334802/chocolate-box-gone

Alienscar

Hello @G17 Did you buy any of the gold bars that have gone missing? If you did you can contact King directly requesting their return. If the gold bars you lost were just items that you have won then you can still contact King, and they might return your gold bars as a gesture of goodwill.

You can contact King with this link:

https://soporto.king.com/contact

G17

Thank you!

I have contacted support.

I hope they feel generous.

Alienscar

Good luck

I have read that you will receive an automatic reply from King. You have to reply to that reply to move your case forward.