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How to remove Candy Crush from Facebook and have my original King account with my old friends again?
AziziCandy
Posts: 6 Level 2
in Support
Hello,
please so much, can anybody help me? I connected to Facebook today by an accident but I would like to have my old original King account again with my old friends and old nickname :( Please so much, is it possible? without loosing my progress? (I am at level 1202) ((We used to send gifts there with my my old friends each other every day, we knew each other and so on... I am missing it so much and I am so sad :( ))
I wanted to remove aplication Candy Crush from Facebook, but there is written that I may lost my account and all my progress :( And I don´t want to lose my old account, old friends and my progress... Is it somehow possible, please?
My original King account was is my Windows Phone (nick name Azizi).with around 40 friends...
I would by so much grateful for any help/response, thank you!
Azizi (Diana)
Answers
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Welcome to the friendly King Community.
You can of course remove the game from Facebook and you can continue the game through the Kingdom account with keeping your game progress safe. It will take some time to remove the game completely from Facebook but that is not a problem and you will find the details HERE.
- Open Facebook
- Scroll down and tap Settings.
- Scroll down to Security and tap Apps and Websites.
- Tap Logged in with Facebook.
- Tap next to the apps or games you want to remove.
- Tap Remove > Remove.
To continue the game with the Kingdom account, first log out of the game from Facebook, then log in again with the Kingdom account.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
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Thank you som múch but it doesn't work :( I had removed the aplication from FB, then I loggd out and logged again but I still not have any friends, messages, my old nick name and my old profile picture :( ...I have my name from FB only, picture from FB, no friends and no old messages :( I don't know what to do... Please, what should I do? I am so sad because of that...
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Please, is there any possibility to get my old "Azizi" account with my old friends back? Because when I logg out and logg in with my email adress there is the only possibility my "Diana" accound with profile picture from Facebook and without my old friends :(
I used my old account for about 1,5 years (on my Windows Phone)
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I would by so much grateful if anybody would be able to help me to return back to my old friends. So very much grateful. I can copy here my new member number if it help a little bit. Or should I write an email somewhere to describe my problem? Please, is there any possibility that something would help? Thank you so much again for any help.
(I am sorry for my English, I am from Slovakia)
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Hello 👋
Welcome to the sweet King Community.
If your Facebook account was hacked, you should contact Facebook support and notify them so they can help you recover the account. From king we can't do anything about that, but you can play with your King account if you had linked them, and there will be your progress.
Thank you and keep enjoying
