Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Play on iPad without Facebook account
My Facebook account was hacked and now it is closed. I have not been able to open the APP on my iPad for several days now. Is this because I no longer have a facebook account? I forget what level I was on but know it was over 3500, now what do i do? Can i get it back? I am not setting up a new Facebook account and don't want to go there.
Thank you,
Ldawson
Answers
-
Welcome to the friendly King Community.
Your game progress is completely lost because of your Facebook account blocked, and Facebook is not responsible for not being able to launch your game app, but no further progress from that app will be synced to the server.
If you want to continue playing the game right now, you need to create a new Facebook or Kingdom account and connect to the new account after reinstalling the app.
Once this process is complete we can manually restore your levels (3500) to your new account and let me know your new game ID after connecting the game to the new account if you wish.
See HERE for details on how to get your game ID.
However, if we do that, you will automatically have 2 stars on every level. This will mean that none of your items or high scores will transfer, but you are able to continue from where you left off.
Hope to hear from you soon and have a sweet day.
