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Cant download candy crush from app store

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nanna5102
nanna5102 Posts: 1 Newbie
edited May 2021 in Support

I have played candy crush for years. I started having issues with it freezing. I deleted the game and now I can’t get it back. Download is very slow if at all. I did get it downloaded a couple of times but As soon as I would accept the terms it freezes. Everytime

help me with this please It does the same thing on my iPad Air 2 or my iPhone 6s the same exact thing on both devices

ive reached out before and did not received an answer this has been going on for over a week now

i am able to download other apps so I believe it to be something wrong with the candy crush app

please let me know

thank you

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    Answer ✓
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    @nanna5102 Hi and welcome,

    If you have done an uninstall and not solved your issue this is something that you will need to contact customer support regarding as there is no further advice we can give you. This is the last resort for fixing any issue

    Also please edit your email out the post as this is your personnel information and could be open to abuse. Just click on the cog wheel top right and edit

    Thank you

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