recovery password

MariscoFlavio

Why I cannot receive the e-mail with instructions for my recovery password?

kiara_wael

Hi and Welcome to our Community

For which recovery Game account or Community account ? please also checking spam folder.

MariscoFlavio

For game account, and yes i did check on my spam folder and nothing is there.

Freddy_

@MariscoFlavio Hi and welcome,

If you are trying on a mobile device maybe try resetting your password via a PC or vice a versa. See if you get your password reset email that way

Thank you

tony11

I password

tony11

Change my password I forgot the old one

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1587505#Comment_1587505

Welcome to the friendly King Community.

If you forget your password, you will need to reset your password through the ''forgot your password?'' option. Also, check out the link below to learn how to change your Kingdom password.

https://community.king.com/en/blog/kb/articles/247-how-do-i-change-my-king-account-password-or-email-address

Thank you.