The log in button for candy crush saga isn't working for me

DylanAHolden

After filling in my email and password and clicking the sign in button, nothing happens. There isn't even an error pop-up or anything. The button moves up and down like I'm clicking it but it doesn't do anything. I've cleared my cache, cookies, and browsing history but it still doesn't work. I can only sign in to this community page but can't for the actual game. I think it's because the pop-up asking me to enable cookies only appears on the community page but isn't showing up on the game one for some reason. Anyone know how to solve that?

Freddy_

@DylanAHolden Hi and welcome,

If you are playing via a windows 10 PC i would suggest downloading the app version of the game as this is a far more stable platform. You at least can play the game till your browser issue is resolved

Thank you

DylanAHolden

I've also already tried going to the bottom of the page to change the cookies settings, but the button for "cookie settings" is also not working for me.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/340853/the-log-in-button-for-candy-crush-saga-isnt-working-for-me

Welcome to the Friendly King Community.

Since you did not find a solution even after following a few troubleshooting steps, I would suggest you to reinstall the browser. If you still do not find any solution after reinstalling the browser, please contact our Player Support.

Thank you!

DylanAHolden

https://community.king.com/en/candy-crush-saga/discussion/comment/1628101#Comment_1628101

I just tried it and it didn't work, the button still isn't working.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1628125#Comment_1628125

Please contact our player support and I hope you get helpful information from them.

Freddy_

@DylanAHolden Hi and welcome,

If you are playing via a windows 10 PC i would suggest downloading the app version of the game as this is a far more stable platform. You at least can play the game till your browser issue is resolved

Thank you

DylanAHolden

https://community.king.com/en/candy-crush-saga/discussion/comment/1628195#Comment_1628195

Thanks, yeah I'll probably play on the app from now on. The desktop is way too much of a hassle lol.