Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Louann_Coffman Hi and welcome,
Please see post below for issues with Kindle not loading or freezing, if this does not help then you would need to contact customer support to see if they can help with your issue or uninstalling may be you only other option, but as this is a mobile device you will LOSE any stored BOOSTERS and LIVES if you do this
Thank you