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Hello,
I had to reinstall Candy Crush Saga also. Had send email to King Support. Same problem as Saga, server problem.
I'm at level 1558 at CCS, so that's okay, password okay now with King.
My boosters are gone in my game, see printscreen:
Lost 1 booster I got from the German last week or weekend send an UFO booster I was offline. I won an UFO in the German section, see printscreen
Maybe support fix it all.
Thanks fabke
@fabke Hi again
In the case of mobile device your boosters are stored on the device itself, so if you have had to reinstall ,all of your boosters would be lost. Only if you had any unused purchased boosters can you contact customer support and they should help you with these
Thank you
@fabke Hi again
In the case of mobile device your boosters are stored on the device itself, so if you have had to reinstall ,all of your boosters would be lost. Only if you had any unused purchased boosters can you contact customer support and they should help you with these
Thank you
@kiara_wael @Freddy 1 had 1 UFO and 1 earned last week in the German contest, but I was offline and could not get it. And a few little boosters but I get them back, because I have my chocolate box back and boosterwheel if I'm online and have for all King and King games the same passwords.
So no problem.