An unknown error occurred connecting to the Amazon Appstore" Candy Crush

Zucky

I would be like to know when the "An unknown error occurred connecting to the Amazon Appstore" is going to be fixed so that I can access Candy Crush. It have been more than 2 months when this error occurred and rather frustrating that I can no longer play this brilliant game

kiara_wael

Hi and Welcome to our Community

The studio is investigating the issue on Kindle devices and for more detail 👇️

https://community.king.com/en/candy-crush-saga/discussion/341410/when-i-try-to-play-it-says-error-trying-to-connect-to-amazon-appstore

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/344234/an-unknown-error-occurred-connecting-to-the-amazon-appstore-candy-crush

Welcome back 😊

My guess is this is a problem with your device and you should contact Amazon Support about this. You can also contact our player support and you will find more helpful information there.

Thank you!

Carol_E

I have been experiencing exactly the same problem on my Kindle Fire. I have not been able to play Candy Crush for almost 2 months. :(