F5 BOOSTERS

Didi62

My team reached 7000 points but did not get the booster awards. The game is stuck on the last circle of awards and will not complete the process. Why? How do we get our awards?

arwen777

@Didi62 sometimes you don't receive the prize for 7000 because your team hasn't actually reached the goal. It's a glitch that makes it look that way, but if you count the individual scores underneath the sum isn't 7000.

However, the fact that your fantastic 5 remains stuck, makes me think that maybe something else is going on here! 🤔 Try clearing you app cache and then log out and restart your device. Log back in and let us know if the problem persists.

kiara_wael

Hi and Welcome to our Community

There is also a graphics issue that causes some problems with the graph that shows your progress. This is being looked in to but we have no time frame for a fix

and If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

If Player Support tell to back in the Community , Please wait our CM to check this

arwen777

@Didi62 sometimes you don't receive the prize for 7000 because your team hasn't actually reached the goal. It's a glitch that makes it look that way, but if you count the individual scores underneath the sum isn't 7000.

However, the fact that your fantastic 5 remains stuck, makes me think that maybe something else is going on here! 🤔 Try clearing you app cache and then log out and restart your device. Log back in and let us know if the problem persists.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/347000/f5-boosters

Welcome to the King Community.

Can you see HERE if your problem is like that?