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Why has the daily chocolate box reward disappeared

leads
leads Posts: 8

Level 2
in Support

Today the daily chocolate reward box has not appeared

Best Answers

  • kiara_wael
    kiara_wael Posts: 158,038
    Answer βœ“

    Hi and Welcome to our Community

    Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

    After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Chocolate Box) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.

  • pinlock
    pinlock Posts: 64

    Level 3
    Answer βœ“

    Dissapeared for me aswell but the piggy bank is back which you have to pay for but less gold bars than it used to have

Answers

  • kiara_wael
    kiara_wael Posts: 158,038
    Answer βœ“

    Hi and Welcome to our Community

    Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.

    After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Chocolate Box) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.

  • leads
    leads Posts: 8

    Level 2

    Followed the instructions but the feature has not returned

  • pinlock
    pinlock Posts: 64

    Level 3
    Answer βœ“

    Dissapeared for me aswell but the piggy bank is back which you have to pay for but less gold bars than it used to have

  • leads
    leads Posts: 8

    Level 2

    Strange because the chocolate box has appeared on another device!

  • leads
    leads Posts: 8

    Level 2

    After completing the chocolate box a message says server error so no reward,

  • candyman23
    candyman23 Posts: 8

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/1819392#Comment_1819392

    I got the same error this morning all morning after completing 2nd tier chocolate box. Now it says I ran out of time and need to start over. They need to restore out progress.

  • leads
    leads Posts: 8

    Level 2

    Agree.pointless completing it if we don’t get a reward!

Hey! Would you like to give us your opinion?

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