Piggy Bank not filling up

Ella_T

Has anyone noticed their piggy bank hasn't been filling up? Every level I pass, it "deposits" phantom bricks that never add anything. This is my streak and I'm on level 10053 .

Alienscar

Hi @Ella_T Once your Piggy Bank is full it stops accepting any more gold bars, but the game still insists on showing the gold bars going into your Piggy Bank every time you beat a level on your first attempt.

Ella_T

https://community.king.com/en/candy-crush-saga/discussion/comment/1780755#Comment_1780755

It never fills up. The count consistently stays at zero with every level I pass.

Alienscar

Can you please provide a screenshot of your events that includes your Piggy Bank

Ella_T

Unfortunately, no. I've finished all of the levels. There's nothing for me to earn anymore.

Alienscar

No worries @Ella_T I can see that your Bank is at zero.

This isn't an issue that I have seen before, but I think all you can do is contact King directly. Apparently it is best if you do this from your game as detailed below.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

Other than that have you ensured that your app is at the lateat version? Also it is worthwhile clearing your app cache/browser history.