I play Candy Crush Saga daily. All of a sudden it will not download to my Macbook pro and will not launch from king.com. What happened?
same with me for a few days now
Hi and welcome to the King Community
If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.
You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.
I do not have windows and I do not want to play on facebook. I want to play on my MacBook Pro as I have been for a long time.
Hi @nsiever , Thanks for replying , This issue has been reported. 👇️
I´m having the same problem, king.com does not gharges the games anymore. I think it´s because this new recaptcha, that is not opening. It is a problem of the king.com. When you will fix it, please?
Welcome to the King Community.
Can you show me a screenshot of the captcha so we can report the matter to our team?
How do you screenshot a laptop?
Sorry for late 😊
For instructions on how to take a screenshot please visit here👇
In the top right corner, click on the gear icon in the upper right part of your browser, then select “Internet Options“. Click on the “Privacy” tab and select “Settings” in the “Pop-up Blockers” section. Search for Captcha.info and click the Remove button to remove the site.
Then see if you get the same problem.
There is no gear icon in the upper right part of my browser.
Hi, good morning everyone, I went in internet options and pop-up blockers, but there was no captcha.info to remove. I still think it is a problem of king.com that they have to fix. Thank you for the help!!
Oh, my screenshot is just like nsiever´s. Page in blank, recaptcha in the corner and the game does not charge.
King.com needs to correct the problem with online playing of CandyCrushSaga. The problem is not with my computer.
Hi @kiara_wael @aijaziqbal and @Sukanta_Biswas
Sorry if I interfere, but I see that for a few days, quite a few players say the same thing, that they cannot play on king.com. In the Hispanic Corner there are also players with this problem.
So have you informed the CM to transmit this to the Studio or the developers?
Thanks in advance.
I'm only looking for an answer for non-English speaking players.
Hey! Would you like to give us your opinion?