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Candy Crush is not syncing between tablet, cell and PC anymore

The_Weasel1979
The_Weasel1979 Posts: 7 Level 2

Hi there,

I mostly play on the Android cell, sometimes on the Android tablet and from time to time on my PC (Windows 10). Systems and apps are always up to date and caches were emptied.

Usually CC syncs between devices but unfortunately not anymore.

Since a couple of weeks my profile picture disappeared, the booster wheel is gone, I cannot see my rank or "levels this week" anymore etc.

When I ask friends for extra lives, I get the following error: "Oops! It's not you, it's us! An error has occurred. Try again shortly!"

I'm on different levels on my different devices meanwhile. 7740 on my cell, PC 7750 and tablet somewhere in between.

Is there anything I can do?

Thanks for your help in advance.

Regards,

Nico

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