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Progress lost

haritaz
haritaz Posts: 3

Level 1

Hello. I’ve been playing candy crush on my iPhone but it died few days back and won’t work. I forgot the email address and password that I used to save my progress. It wasn’t connected to my Facebook too. How can I get my progress back? I was at level 2078.

Best Answer

  • kiara_wael
    kiara_wael Posts: 155,863
    edited September 2021 Answer ✓

    Hi and Welcome to the King Community

    Please email Player Support Team

    go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on! 

Answers

  • kiara_wael
    kiara_wael Posts: 155,863
    edited September 2021 Answer ✓

    Hi and Welcome to the King Community

    Please email Player Support Team

    go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on! 

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