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I've been on a great win streak of about 45 rounds on the first attempt. I've got a lot of extra bonus items to start a round, including for 310. As you can see in screenshots below, the chocolate was cleared with 29 moves to go and yet the game said I had one remaining, and so I lost the round and my streak ended and I lost my bonus items.
Oh that was so frustrating.. no matter how many moves left, no chocolate will appear, You’ve been tricked by that level, we often get rid right away chocolate to spread, not knowing in the end, that’s it’s part of the objective , the objective is to collect required number of chocs before eliminating them
Hello 👋
Welcome to the sweet King Community.
You are right, it is very frustrating, and unfortunately from the Community we cannot do anything. You should report this bug directly to technical support from your game. They will compensate you in some way, as I don't think they can reestablish your streak.
Regarding this bug, I advise you to verify the update of both the browser and the game. Log out. Clear cache. Restart the device. Log in.
Thank you and keep enjoying
Oh !! Excuse me 🙏
I just realized that there is no glitch in the level. The level does not consist in removing the chocolate from the board, but in collecting the required amount of chocolate. You had to let the chocolate rise before removing it completely. By eliminating it ahead of time that is why you lack a chocolate. I hope you understand.
Sorry for my confusion earlier.
Thank you and keep enjoying