Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello 👋
Welcome to the sweet King Community.
It is rare that after following the troubleshooting steps the error continues.
Please check that both the browser (it does not matter if you use mobile or PC) and the game are up to date. Close session / clear cache of both the game and the browser of the pc or device / restart the device / log in and play any level.
If the problem persists after that, please contact technical support directly from your game or at this
👉 link.
We would appreciate it if you keep us informed of developments.
Thank you and keep enjoying