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Weekly scoreboard for winning game totals

KkbradysKkbradys Posts: 2 Newbie

My weekly scoreboard is not resetting. I’m wondering why. Thanks

Answers

  • arwen777arwen777 Posts: 1,391 Level 5

    @Kkbradys  please check if your game is updated, log out and restart your device, then log back in. If playing through a internet browser please also clear the cache. See if this improves your problem.

  • Hey! Would you like to give us your opinion?

  • KkbradysKkbradys Posts: 2 Newbie

    Thanks for the suggestion but that didn’t work. It still shows that I’ve won 15 games this week and it will reset in 0 days 0 hours 0 minutes. It has been like that for at least a couple of weeks.

  • hechicerillahechicerilla Posts: 10,047 Ambassador

    Hello 👋

    Welcome to the sweet King Community.

    It is rare that after following the troubleshooting steps the error continues.

    Please check that both the browser (it does not matter if you use mobile or PC) and the game are up to date. Close session / clear cache of both the game and the browser of the pc or device / restart the device / log in and play any level.

    If the problem persists after that, please contact technical support directly from your game or at this

    👉 link.

    We would appreciate it if you keep us informed of developments.

    Thank you and keep enjoying

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