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Hello @shirleynimni some people got the badge automatically, but not immediately after completing level 10,000. Other people appear to have received a new feature called the Milestone Challenge that rewards you with the banner after you have completed ten hard levels.
Yet more people don't seem to get either the automatic banner, or the new feature which leaves them without a banner.
It might be that you are in the last group. All you can do is keep playing, and keep your app up to date.
Hello @shirleynimni some people got the badge automatically, but not immediately after completing level 10,000. Other people appear to have received a new feature called the Milestone Challenge that rewards you with the banner after you have completed ten hard levels.
Yet more people don't seem to get either the automatic banner, or the new feature which leaves them without a banner.
It might be that you are in the last group. All you can do is keep playing, and keep your app up to date.