Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please check links bellow about lose booster!
Or please report this to our Player Support Team here
The easiest way for me to tell you plainly it to report it to Players Support there they can help you retrieve your game levels, inventory, lives and boosters. There you will find Helpful King Support who are willing to assist you, hope this helps you out my friend I will also tag one of our most helpful Community Managers who is very helpful to everyone in our Community @Crazy Cat Lad
Welcome to the King Community.
As you already heard, Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they are saved directly to your device, sometimes by deleting and reinstalling the game or with an update of either your device's operating system or of the game itself, then the boosters can, unfortunately, be lost.
The King always replace any purchased items that you have lost but as all free items awarded in the game are ''Non refundable, transferable, exchangeable and cannot be used in any other game," they generally do not compensate any free boosters that may have been lost.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.😊