Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Some of you are experiencing some issues with the Season Pass this Halloween.
Here's a bit more info and help on this:
Missing levels/ rewards
This is NOT an issue. Please note that some levels on the Free Pass side, like levels 2 and 4, do not have any rewards.
Only the Gold Pass have rewards for every level.
Pink squares
This graphic issue with pink squares messing up the feature is being looked into.
Meanwhile, make sure that the app is updated to the latest version. Then force close the app and restart the device. This may help right away.
The current Season Pass is missing levels. Level 2, 4, 6, and 8 of the free pass are not showing up but it's still showing as yellow on my "events" page that I need to collect it.
Hello and welcome
Do you even have a picture? Then someone could give you a better answer. The moderators will give you further help.
Have a nice day and good luck
Hi,
I have attached two pictures to this post. Thank you!
Hi and Welcome to the King Community
I saw that pass 1 , 3,5 7 ,9and 10 have rewards for free pass
Hi what’s going on with season pass? It won’t let me claim level 2 rewards and is missing levels. User id 6220393700.
Hi and Welcome to the King Community
Thanks for your feedback , For free Reward available for 1,3,5,7,9 and 10
SEASON PASS NOT WORKING.
SEASON PASS IS MISSING LEVELS. I PAID FOR THE OTHER, BUT THE FREE SIDE ISN'T WORKING.
My season pass is missing levels too @kam5464! 😟 Not only I can't claim half of the prizes, but my ''events'' section is constantly glowing urging me to collect what I can't! I've had the season pass event 4 or 5 times in a year, but this is the first one that's glitched! I wonder if the reason for this issue is that you can now access the gold pass by using your bars instead of money.