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Paid for the 30m unlimited lives and the extra boosters for the

anniegirl9anniegirl9 Posts: 1 Newbie

Extremely hard level and not received them! Money come out of my account too??

Answers

  • kiara_waelkiara_wael Posts: 65,704 Candy Moderator

    Hi and Welcome to the King Community

    For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

  • Hey! Would you like to give us your opinion?

  • AlienscarAlienscar Posts: 3,696 Level 5

    Hello Anniegirl if this was a recent purchase then please note that King is suffering from server issues at the moment. This is probably the reason for your undelivered purchase. Unfortuantely until the server error is fixed you will not be able to contact Player Support as this has also been affected by the server issue.

    Once King are back up then that is when you should contact Player Support for your refund/compensation.

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