🎁 Sweet Surprise Season! Delicious December events. Find all details HERE
🐠 Swedish Fish New look and design coming soon. Exclusive preview HERE

I'm going to open a new account and start from 0 I will be able to synchronize my new account with

PurpleQueePurpleQuee Posts: 532 Level 3


I'm going to open a new account and start from 0

I will be able to synchronize my new account with this profile

Best Answer

  • kiara_waelkiara_wael Posts: 66,132 Candy Moderator
    Accepted Answer

    Hi and Welcome to the King Community

    It is not possible to transfer your game to another account but you can start at same level in your new account.

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    Accepted Answer

Answers

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 66,132 Candy Moderator
    Accepted Answer

    Hi and Welcome to the King Community

    It is not possible to transfer your game to another account but you can start at same level in your new account.

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    Accepted Answer
Sign In or Register to comment.