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Why no new levels today?
Answers
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Hello @cottagelife & @Lee_Lindner
I'm sorry your new game levels are not showing up.
Would you please do the standard troubleshooting:
- Look for any updates for your device and the game app.
- Force close your game app and restart your device making sure to leave it switched off for at least 10 seconds before turning it back on again.
- Make sure that you have sufficient memory free on your device. We normally recommend memory having at least 2GB free. If you have less than this. be sure to free up some memory to enable the game to run as smoothly as possible.
If you don't succeed, please post your exact device type and game version.
Thank you and Please contact us again if the this persists.
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@cottagelife @Lee_Lindner Hello, due to the server issues that have occurred today the new levels are being released on Thursday 28th instead of Wednesday
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@Glenn1972 ok thanks Glenn, but the comment below says they have not been released yet?
should I just wait to see if they release later ? Or have they actually been released?
@Glenn1972 a d @Alienscar
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Hi @Lee_Lindner & @cottagelife , please accept my apologies
I just read @Alienscar 's shared link above
I missed that in the Candy Crush Discussion area
Hope you both have a wonderful day
