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👑 King.com game not loading/ login not working
Crazy Cat Lad
Posts: 14,123 Community Manager
The issues on the King.com site and with game not loading or not being able to login to your account, have been reported for further investigation.
Please stay tuned for further news and updates on this here!
Meanwhile, please try the following steps to see if it helps:
-Clear the cache and cookies on your browser
-Make sure your browser is updated
-Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera.
If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click HERE to download the game to your PC.
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Best Answer
Answers
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Trying to reset password and getting 404 error when linking to the password reset page.
I have been asking for help for WEEKS only responses I have received have been canned that have no reference to my actual issue.
I had to create a NEW account to post this question, but I was above 2000+ on my game and I want to get back to that level, plus all my missing boosters.
HELP HELP HELP
Glen, thx but all your suggestions below either A) assume that you already know your password and just want to change it, or B) are pointing to getting the reset email link which is what I am having the issues with, once I click on the link i get the:
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Hello and welcome to the King Community!
Hope this helps you to reset your password. Please comment below if you need more help
In your game
To change your King account password or email address in your game:
- Tap the settings icon in your game
- Tap "My Profile"
- Tap the "EDIT" button beneath your current email address
- Type your current password. If you've forgotten it or you would like to change it, you can press "forgot your password?"
- Now that you've passed the security check, you can adjust your name and email address
- Tap "Submit" when you are done to confirm your changes
In a web browser
To change your King account password or email address in a web browser:
- Go to www.king.com in a web browser
- In the top-right menu, click on "Games"
- Click on any game
- In the top-left corner, click "Log in"
- Enter your details to log in, then go back up to the top-left of the page and click on "Settings"
- Click on "Account". You will be prompted to type your password again
- You will then see an "Account Settings" page where you can change your email address and password
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Hello @lrewick2nd , I am going to tag @kiara_wael and @Sukanta_Biswas our Candy Crush Moderators.
They will be back shortly
Sorry you are having this issue
My kind regards
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Welcome to the King Community.
From what we have heard, the problem has already been solved. Did you check by refreshing the page to see if you were having the same problem? See also if you get access by clicking HERE.
You can also check through another browser and let us know if the problem is the same.
Thanks!
This discussion has been closed.
