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Hi there, there are definitely a few levels in the game that have a brutal end clear time. Once the game clears after your final move and stops moving, you should see the words "Sugar Crush!", after that point the Skip will become available.
One additional thing I noticed this week while playing on the Windows App, is that the Skip becomes immediately available, whereas previously I would have to wait a little while.
Hi and Welcome to the King Community
Thanks for reported, will pass this to the game team, meanwhile Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
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