Fantastic five hasn’t worked for two weeks or so.

lisa7210

I tap on it and it’s always full….😂

kiara_wael

Hi and Welcome to the King Community

Please do the standard trouble shooting by log out, update your game application, restart your device and login

lisa7210

How do you update the game ? I signed out. Not sure what to do next. Thanks

Glenn1972

Hello @lisa7210 , these links will tell you how to check and update your game by device

Just tap on the type device you are using

Android

iOS

Kindle

Windows mobile

Computer

Thanks 🤗

Lindark

Might I ask if you play on more than once device? I've noticed this reward getting confused when I play on more than one device.

lisa7210

I play on my iPad and phone. It’s frozen on both.

Glenn1972

Hi @lisa7210 ,

Check your iPad and phone here -> iOS - for game updates

Lindark

https://community.king.com/en/candy-crush-saga/discussion/comment/1891599#Comment_1891599

Well, I hope you find this to be useful. I find that when I play on PC and phone, it gets frozen too. And then one day I will suddenly receive the reward, usually on the device I play less lol