Boosters won don't appear

absta

I've won numerous booster both on cupcake climb and season pass ...it's becoming more and more.often I claim the prizes and then they dissapear

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/354843/boosters-won-dont-appear

Welcome to the King Community.

The boosters you receive from both events are time base boosters, and should be active in your inventory. If you do not find them enabled, restart the game app and then check.

Also show me a screenshot if you don't find boosters at a specific level.

Thanks!

Lindark

I hope you are able to find your boosters! Definitely provide us with a screenshot if possible so we can help you troubleshoot :)

intrepi1

I also have this problem quite often, but this is the first time I got screenshots. This happens most with the "Let's Climb" type boosters.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/2219131#Comment_2219131

Hi and Welcome to the King Community

If the rewards that you claimed in the event didn't get added correctly to your game, please email our Player Support so they can take a closer look at this and compensate you. for more info here

https://community.king.com/en/candy-crush-saga/discussion/361872/%EF%B8%8F-%EF%BB%BFno-rewards-from-cloud-climb