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Not able to make in app purchases any more?
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PabloSpanishWizard
Posts: 2 Newbie
in Support
It won't let me make in-app purchases for the last couple of weeks? I haven't changed my cards or Google Pay information, and Google Pay is working when I use it on other apps. When I click to purchase an in-app bundle, I get to the one-click purchase screen, then it comes up with a message saying "Something went wrong on our end. Please try again", which then takes you to a "Purchase Unsuccessful, no money was taken from your account" screen.
Anyone else have this? How did you fix it? I have tried everything that the help email suggested (reboot, clear cache, check memory, check Google Pay, etc etc...) but no luck.
Thanks
Answers
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Hi and Welcome to the King Community
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
