No Reward

CandyCrushCustodian

What’s going on here?

Crazy Cat Lad

Hi @CandyCrushCustodian !

This error message appears when there is some connection issues, but there is a easy fix for this.

Simply force close the app and open the game again and it should reconnect.

CandyCrushCustodian

Thanks @Crazy Cat Lad but I tried this and it didn’t help.

bigmarty

Can anyone tell me why we didn’t get the reward? The timeline shows we had the 7000 an hour before the time ran out. Very strange. Thanks in advance for any answers.

Rox7383

https://community.king.com/en/candy-crush-saga/discussion/comment/2246461#Comment_2246461

Simply add the points by members. Ofcourse they are not equal to 7000. It means somebody left the team so his points got removed. So your remaining members have to gain more points to reach 7000.

bigmarty

Thanks for the information