Issue Please Help

CandyCrushCustodian

I was in 2nd place and my streak reset for some reason back to zero. I had to start all over. What’s going on?

Glenn1972

Hi @CandyCrushCustodian , Sorry to hear that.

That has happened to most of us at one time or another

Don't be disappointed remember we are using internet and we will experience its problems and issues at times

The young minds of this world will make it much better for our future

Did you lose any levels?

CandyCrushCustodian

Thanks @Glenn1972. Still doesn’t make up for the fact I have to start over. Oh well, it makes for an interesting playing experience.

Glenn1972

I know it don't make up for your loss. I wish I could do something @CandyCrushCustodian

You will recover and get back up to and run with this game

Tzvi_Marcu

@CandyCrushCustodian It happens to me every week, I play a collection of 30 points the next day it starts from scratch

CandyCrushCustodian

That’s terrible @Tzvi_Marcu