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No in-game mail, envelope greyed out
RoseLoverSue
Posts: 15
Level 2
in Discussions
I had recently started to receive requests for lives and had also received lots of free lives. But all of a sudden, my in-game mailbox is greyed out, no mail coming in, no mail going out.
I have logged out, deleted and reinstalled the game, logged back in... I do not play with through Facebook.
Nothing seems to work, my in-game mailbox envelope is still greyed out.
Anyome have any ideas how to fix this?
Thanks Crushers!
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Comments
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Hello @RoseLoverSue , Welcome to the King Community!
Please try this if you are on a mobile device: Force close the app and open the game again and it should reconnect.
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Hi @RoseLoverSue and welcome to our Community!
The mailbox is grayed out when it's empty. It should get back in colour as soon as you receive a Life.
Even though you had Lives there waiting a while ago, a tech issue may have occurred so all Lives got lost.
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