No in-game mail, envelope greyed out

RoseLoverSue

I had recently started to receive requests for lives and had also received lots of free lives. But all of a sudden, my in-game mailbox is greyed out, no mail coming in, no mail going out.

I have logged out, deleted and reinstalled the game, logged back in... I do not play with through Facebook.

Nothing seems to work, my in-game mailbox envelope is still greyed out.

Anyome have any ideas how to fix this?

Thanks Crushers!

Glenn1972

Hello @RoseLoverSue , Welcome to the King Community!

Please try this if you are on a mobile device: Force close the app and open the game again and it should reconnect.

Crazy Cat Lad

Hi @RoseLoverSue and welcome to our Community!

The mailbox is grayed out when it's empty. It should get back in colour as soon as you receive a Life.

Even though you had Lives there waiting a while ago, a tech issue may have occurred so all Lives got lost.