I can not make any purchases

dawilson1108

I get an error when I try to purchase anything.

I have reinstalled game and it is still an issue.

AaronMedina

I haven't made purchases because I don't have money stored anywhere.

By doing that, an internet connection is required

I doubt there is no money on the credit/debit card.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/355592/i-can-not-make-any-purchases

Hi and Welcome to the King Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

Lindark

Make sure the country Candy Crush has you in is correct. One time when I could a new PC it thought I was in a different country (no clue why) and I couldn't make purchases until I fixed it.

larebe74

Candy crush store and half of the features from the game are not loading on my Kindle fire tablet

What I could do?I can't make purchases and get boosters