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Royalty problem with points for send lives

Jozeph_Marinus
Jozeph_Marinus Posts: 26

Level 3

edited November 2021 in Discussions

Weekly collect of points for send lives from Royalty didn’t work! How can this solved?

That does only can collect of points for open the game and win all 5 levels for first try!


Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome

    I don't know this at all and I pass it on to the moderators. Maybe they know better.

    @kiara_wael @Sukanta_Biswas

  • I am having the same problem. I have not gotten credit for weekly lives sent since Nov. 5th and I send lives every day. I am getting credit for win streak and weekly activity.

  • nightshade1066
    nightshade1066 Posts: 62

    Level 3

    Same here 😥

  • Yorben_Goeree
    Yorben_Goeree Posts: 3,879
    edited November 2021

    That’s happening for me too! For the 15 points for you send a lives to your friends or another players for one per week! But now it’s a problem with you didn’t get a 15 points from the send of lives to your friends or another players for every week.

    For the last time for you got 15 points from you will send a lives to friends or another players for end October 2021.

    @Spinnifix @Crazy Cat Lad

  • Glenn1972
    Glenn1972 Posts: 16,650

    Candy Crush royalty program

    Here to help

    You now have direct access to our dedicated support team, 24/7. Just email royalty@king.com if you need any help, any time.

Hey! Would you like to give us your opinion?