Welcome to the Candy Crush Saga Community
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Level 1
I purchased a tier, and did not get what I paid for. What am I supposed to do about my money or my purchase.
Hello @Janicelamb53 , welcome to the King Community!
For any missing rewards or purchases, please email Player Support directly from the game or you can contact them Here, you need you game ID for this
If on mobile in your game:
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thanks