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Reward not sent?

paradiselostparadiselost Posts: 2 Newbie

I created an account and it said if I created an account on that offer screen I’d get a period of unlimited lives. How do I get these? I am still limited on lives

Answers

  • kiara_waelkiara_wael Posts: 70,701 Candy Moderator

    Hi and Welcome to the King Community

    Which account , and could you please take screenshot ?

  • Hey! Would you like to give us your opinion?

  • paradiselostparadiselost Posts: 2 Newbie

    It’s my account? I don’t know how to give you more details on it. I don’t want to post my email address? And I don’t know what you want me to take a screenshot of? I created the account on Candy Crush when an offer popped up for unlimited lives if I did. But then I have not been given unlimited lives

  • Glenn1972Glenn1972 Posts: 15,927 Legend

    Hi @paradiselost , greetings!

    You are correct in not posting your Email or any other personal information. It will never be ask for or needed in the King Community. We want everyone to be safe.

    I think kiara was asking if you had taken a screenshot of the offer for the free lives. This would help guide us to respond with the best answer.

    Would you email Player Support directly from the game or you can contact them Here, you need you game ID for this

    Provide them with the details

    Please let us know the outcome or if we can further assist you

    Thank you

  • lindarklindark Posts: 2,196 Level 5

    Hopefully you are able to obtain your free lives! Sorry to hear you are having issues :(

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