Lives Not Correct

robynrings

I have an issue that has happened all day today. I woke up this morning with 5 full lives, I played 2 lives and all of a sudden it says “0 lives”. I thought that was odd - I bought 5 lives with gold bars, played 2 and then it went to 0 again. Repeated it again, same outcome. I restarted my phone, upgraded the IOS system and then let it sit all day. I tried at dinner - 5 full lives, played 2 lives and crashed to 0 again. How do I fix this? Also annoyed I haven’t been able to play today and I’ve wasted some gold. Has anyone had this glitch?

Lindark

Lives are stored on your device's memory, are any other apps interfering with your device's clock?

Glenn1972

https://community.king.com/en/candy-crush-saga/discussion/356578/lives-not-correct

Hello robynrings , welcome to the King Community!

Find information in the link below and let us know if you need further assistance

Thank you

Tap the words “View Post” in the link below to open ⤵️

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

robynrings

@lindark i don’t believe so. Nothing has changed on my phone since…do you know of apps that interfere with the phone clock?

Glenn1972

Hi @robynrings

Please do the standard trouble shooting:

Log out, check for device and game apps for any updates, restart your device and login, if playing through browser please clear cache/ history. And login again.

Let us know the results