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crunchybarcrunchybar Posts: 7 Level 2

I have been playing candy crush via my laptop and Facebook for a couple of years. I was able to change my profile pic some time ago but it was upside down! Since then I have gone round in circles trying to find a way to change it. I'm not sure if I used another email address when I first started playing the game because on here I appear to be a 'newbie' ie it's using an Avatar not my original pic. On the settings tab on Facebook there is nothing I can press on My Profile to change the pic. Any suggestions appreciated!


  • MiladyRMiladyR Posts: 2,559 Level 4


    I can tell you what I did to change my profile picture on CCS.

    I took a screen shot of an avatar, then I went to my profile on CCS and edited the picture.

    I hope this works for you.

  • Hey! Would you like to give us your opinion?

  • crunchybarcrunchybar Posts: 7 Level 2

    Thanks, but it's now allowing me to edit the picture when I open it on my laptop or Facebook.

  • crunchybarcrunchybar Posts: 7 Level 2

    Sorry that should have read NOT allowing me to edit!

  • Glenn1972Glenn1972 Posts: 15,927 Legend

    Hello @crunchybar , Welcome to the King Community!

    When we all first join the community we start with the "Newbie" title although we may have been playing for years. Don't worry, we know you are not new to the game. Your title here will change soon. You con read more about this ((HERE))

    How can I change my In game avatar?

    1. Open the game on your device and tap the Settings button (usually shaped as a cogwheel).
    2. Tap the orange and yellow King account icon.
    3. If you're already logged into your account then choose the option 'Edit profile' - now change your profile picture and you're all set!

  • crunchybarcrunchybar Posts: 7 Level 2

    Hi, there is no orange and yellow King account icon. If I then press My Account it asks me to contunie with Facebook (where I cannot change anything) or log in to my King Account with email but then it doesn't recognise my details!

  • lindarklindark Posts: 2,200 Level 5

    Hi there, I do believe modifying the profile picture is linked to your account. If it's asking you to continue to Facebook, are you able to open the app on Facebook instead and see if you can modify it there?

  • crunchybarcrunchybar Posts: 7 Level 2

    Hi, this is what I see when I log in to Facebook. If I then go to settings in Facebook it tells me I'm logged in and it's active. There is a panel with a heading "Name and profile picture" and underneath that it says " This is part of your public profile and can be accessed at any time". But how I access it is a complete mystery!

  • Glenn1972Glenn1972 Posts: 15,927 Legend
    edited December 2021

    Hello @crunchybar ,

    oops, I was giving out of date information, sorry

    I deleted this post

  • crunchybarcrunchybar Posts: 7 Level 2

    Hi, my main Facebook Profile picture is completely different to the Candy Crush Profile picture. I have shown on here what shows up when I log onto Facebook to play the game. If I come out of the game and go into my Home Facebook page the details of the game is just listed under "Your Shortcuts" There appears no other way of accessing it apart from that shortcut.

    The only other details I can find on Facebook are those I have described earlier, ie a panel telling me it's active and that the Profile can be accessed at any time...but WHAT profile can be accessed? Maybe this refers to my main Profile picture because it's certainly not the Candy Crush picture (that doesn't even exist on any of my Facebook pictures). Confusing, very confusing! Anyhow thank you for trying to help, much appreciated.

  • Glenn1972Glenn1972 Posts: 15,927 Legend

    Hi @crunchybar ,

    I found this information in the link below which may explain why we are currently having a difficult time changing you profile picture on Candy Crush Saga in Facebook

    Would you take a look?

    Tap the words “View Post” in the link below to open ⤵️

  • crunchybarcrunchybar Posts: 7 Level 2


    Thanks for that but it's referring to profile pictures that are missing. Mine just cannot be changed. Anyhow life is too short to spend anymore time attempting to put it right so I will just leave it as it is 😂 but many thanks for trying to help me rectify it.

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