Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@deborahbowers1976 Hello and welcome to the King Community!
I am very sorry to hear that you did not receive your purchased items. However, you can request a refund on your purchase using one of the links below!
IPhone/IPad/IPod:
Windows 10:
Facebook/King.com:
I hope this helps, have a good day/night! 😊😊
If you still need help, feel free to reply! 😁
Tagging some moderators and managers who might be able to help:
Thank you for your tagging me. @EOTheGr8 😊
Hello there! @deborahbowers1976 👋
Welcome to Sweet King Community! 👑
Don't worry! How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer.
You can also check more this games' exciting news and contests (click on spoiler warming button here) 👇😊
🌶 Hot topics here and here right now in Candy Crush Saga! 🔥
💫 From King with love Learn more about our sweet initiatives
What makes our Kingdom so special HERE?
🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!
📰 Community Newsletter - December Edition HERE
👨⚕️ Badge of the Month - December 2021 HERE 👨🔬
⛄ Art Challenge : Do you want to build a snowman? - Get Badge HERE! ⛄
👑 Join our Kingdom and get this royal badge HERE!
The King Audio Lab HERE! 🔉
Art Nook: King Fanart HERE! 🎨
✍️ Subscribe here to Candy Crush Tagging List! 🍭
🏰 The Royal Court of Candy Crushers HERE
🎁 ❄️ Sweet Surprise Season! Delicious December events in Candy Crush Saga HERE
🎁🏠️ Advent Calendar! A sweet surprise every day HERE!
🍬🍫 Festive Favorites - Hard Candy vs Chocolate HERE
💰️ Gold Rush - More ways to get free Gold Bars in Candy Crush Saga HERE!
🐠🐟️ Swedish Fish - New updated design in Candy Crush Saga HERE!
🐟️🐈️ Fishing Tournament with Licorise - Collect badges and win Gold Bars HERE!
❄️🔵 Let it snow challenge with Tiffi - sweet & snowy badges to claim HERE!
🎧 Meet the Audio Team and give us your feedback HERE! 🎶
📖 🍬 Help on Levels! 15 Best tips & hints on how best to play and enjoy Candy Crush Saga here.
💬💭 Level Feedback! Leave your feedback on the new levels! HERE!
🍪 Art Challenge : Bake, decorate and post - Win Gold Bars and Picture will be featured in the Art Gallery HERE! (General Contest) 🍪
Who is ready to unscramble these sentences? Win gold bars HERE! (General Contest)
🍭 Have a nice and safety day! Sugar Crush! 🍭