Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to the King Community.
I'm not sure if this is a graphics error or an app problem. However, I will report the matter to my team and will notify you as soon as I receive any information from the team.
Also follow the steps below and let me know again if you encounter the same problem again.
Check app update - Log out game - Restart device - Open game and Log in.
Thank you!