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🎬️ Video ads disappearing or not available

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Answers

  • Jumpery
    Jumpery Posts: 699

    If you never spend a dime/redeemed a giftcard I'd just keep playing.

    Make sure your app is up to date and you've checked the box to receive ads.

  • Fidakhan0078
    Fidakhan0078 Posts: 1

    Level 1

    i dont have any advertisment videos ti come and play the game

  • kiara_wael
    kiara_wael Posts: 162,261
    edited April 29

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • belenluna
    belenluna Posts: 1

    Level 1

    No puedo conseguir videos ni movimientos extras viendo videos pq no me da esa opción. Como lo soluciono?

  • kiara_wael
    kiara_wael Posts: 162,261
    edited April 29

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • jesuselectro
    jesuselectro Posts: 1

    Level 1

    Ya no salen los anuncios

  • kiara_wael
    kiara_wael Posts: 162,261
    edited April 29

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • Azarein
    Azarein Posts: 1

    Level 1

    how do i get ads back in candy crush game

  • Jumpery
    Jumpery Posts: 699

    If you've purchased anything in-game (like boosters, moves, lives or gold) using real money or a giftcard, your ads are gone. Possibly forever.
    The only way to get ads back: start a new account with a new e-mail-address you haven't used before for Candy Crush.

  • Lisangy
    Lisangy Posts: 0

    Newbie

    Cuando inicie antes de enlasar en Facebook con el juego me salían esas opciones si quería más movimientos me daba la opción de ver anuncios

    Y yo tenia 90 de oro y se me borro y los que gano no aparecen en la cuenta por favor ayuda 😔

Hey! Would you like to give us your opinion?